01 · 8 min · 2026-09-30
How to Hire an AI Consultant: 7 Questions to Ask Before You Sign
7 questions the best clients ask before hiring — from the consultant's perspective. What good answers look like and red flags to watch for.
Hiring and Scoping AI Work
The buying side of an AI project: whether to build or buy, what the work costs, how to build the business case, and how to choose who does it.
10 guides · updated 22 September 2026
02 · 13 min · 2026-11-09
How Much Does AI Implementation Cost in 2026?
What AI implementation costs in 2026: published prices for the fixed-scope first steps, UK AI contract day rates, and what drives a RAG or multi-agent build.
03 · 12 min · 2026-09-22
Build vs Buy AI: The Enterprise Decision Framework for 2026
Custom AI vs off-the-shelf — a practical decision framework from someone who has done both, with real cost comparisons and project examples.
04 · 11 min · 2026-10-16
Outcome-Based Pricing for AI: RaaS vs SaaS, and What to Check
RaaS vs SaaS explained for buyers: how Intercom, Zendesk, Salesforce and Sierra define an AI "outcome", who measures it, and what to check before you sign.
05 · 14 min · 2026-09-30
Enterprise AI Strategy: From Pilot to Production
A practical playbook for taking enterprise AI from pilot to production: the first 30 days, choosing your first project, and a 90-day implementation plan.
06 · 8 min · 2026-11-09
AI Automation ROI: How Much Time Does AI Actually Save?
What controlled studies measured AI saving, why your average will be lower than the headline, and how to estimate ROI from a pilot on your own data.
07 · 11 min · 2026-09-22
Generative AI Use Cases in Malaysia: A Department Guide
Generative AI use cases for Malaysian companies by department, scored on value, data readiness and risk, with PDPA and BNM points that decide where to start.
08 · 11 min · 2026-09-22
AI Strategy for Boards in Malaysia: A Director’s Guide
AI strategy for boards in Malaysia: the questions directors should ask management, what belongs at board level, and where MCCG, AIGE and SC proposals stand.
09 · 11 min · 2026-09-22
Rolling Out ChatGPT Enterprise or Copilot in Malaysia: A PDPA Checklist
Rolling out ChatGPT Enterprise, Microsoft Copilot or Gemini in Malaysia? A phased PDPA checklist: permissions hygiene, cross-border transfer, DPO and AI policy.
10 · 11 min · 2026-09-22
AI Automation in Shared Services in Malaysia: What Changes Beyond RPA
What AI changes for Malaysian shared services and GBS centres beyond RPA: RPA vs LLMs vs agents compared, which process to start with, and PDPA-ready review.
Working on this?
These write-ups come out of production systems rather than reading. If you are building in this area, here is how I work on it — and the benchmark results are the numbers behind the claims, including the ones that look bad.